Privacy Policy
Last updated: Dec 31, 2025
This Privacy Policy explains how ZANE ProEd (“we”, “us”, “our”) collects, uses, stores, and protects your information when you access or use our platform and its associated modules, including learning systems, simulation environments, portfolio and publishing tools, career support features, and professional communities (collectively, the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a) Information You Provide Directly
We may collect:
- Name
- Email address
- Account credentials
- Profile information
- Payment and billing details
- Content you create, submit, or publish
- Communications with us
b) Learning and Performance Data
When you use the Platform, we collect activity and performance data, including:
- Course progress and completion
- Simulation interactions
- Task submissions
- Assessments and feedback
- Performance analytics generated by the system
This data is essential to how the Platform operates.
c) Portfolio and Published Content
- • Content you draft remains private.
- • Content you choose to post or publish becomes public.
- • Public content may be viewable by other users, recruiters, or the general public.
- • You control what you publish.
e) Community and Interaction Data
If you participate in community features, we may collect:
- Posts, comments, and interactions
- Engagement data
- Participation history
f) Technical and Usage Data
We automatically collect:
- IP address
- Device and browser information
- Login timestamps
- Usage patterns
- Cookies and session data
2. How We Use Your Information
We use your data to:
- Provide and operate the Platform
- Deliver learning and simulation experiences
- Analyze performance and generate structured outputs
- Enable publishing and portfolio features
- Improve platform functionality and content
- Communicate updates, alerts, and support messages
- Ensure security and prevent misuse
- Comply with legal and regulatory obligations
We do not sell your personal data.
3. Performance Tracking and Analytics
The Platform tracks learning behavior and performance as a core feature.
This includes:
- Monitoring task execution
- Analyzing decision patterns
- Generating reports or portfolio-ready outputs
By using the Platform, you acknowledge and consent to this tracking.
4. Public Content and Visibility
- • Content remains private until you intentionally publish it.
- • Once published, content becomes publicly accessible.
- • Public content may be indexed, shared, or viewed externally.
- • ZANE ProEd is not responsible for how third parties use publicly available content.
5. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Authentication and session management
- Platform functionality
- Analytics and performance monitoring
You can manage cookie preferences through your browser or cookie banner settings.
6. Data Sharing and Third Parties
We may share data only with:
- Hosting and infrastructure providers
- Payment gateways
- Analytics and security service providers
- Legal or regulatory authorities when required by law
All third parties are required to handle data securely and only for approved purposes.
7. Data Storage and Security
Data is stored on secure servers. Access is restricted to authorized personnel only. Reasonable technical and organizational safeguards are in place.
No system is completely secure, but we take data protection seriously.
8. Data Retention
We retain personal data:
- As long as your account is active
- As necessary to provide services
- As required to comply with legal obligations
You may request deletion of your account and associated data, subject to legal or operational requirements.
9. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
Requests can be sent to the contact address below.
10. International Users
The Platform is operated from India. If you access the Platform from outside India, you acknowledge that your data may be processed and stored in India in accordance with this Privacy Policy.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after updates means you accept the revised policy.
12. Contact Us
For privacy-related questions or requests, contact: support@zaneproed.com